Your beach bag is on its way!
We can't wait for your new Tote & Tide bag to arrive!
Whether you've chosen one of our coastal-inspired designs, uploaded your own artwork or selected a beautiful bag just as it is, here's everything you need to know about getting your order delivered.
We currently offer shipping throughout New Zealand and Australia.
Our shipping rates are simple and straightforward.
Order processing: Approximately 3–5 business days.
Estimated delivery after dispatch: 1–3 business days.
Rural deliveries may take a little longer.
Tracking information is provided once your order has been dispatched.
Order processing: Approximately 3–5 business days.
Estimated delivery after dispatch: 5–10 business days.
Tracking information is provided once your order has been dispatched.
Delivery timeframes are estimates and may vary depending on your location, courier services, public holidays and circumstances outside our control.
Order Processing
Please allow approximately 3–5 business days for your order to be processed before dispatch.
For personalised bags, this includes preparing your selected design or uploaded artwork.
If we need to clarify anything about your artwork or order, we'll contact you before proceeding.
Processing times may vary during particularly busy periods.
Tracking Your Order
Once your order has been dispatched, we'll send you a shipping confirmation with tracking information so you can follow its journey.
Please allow some time for tracking updates to become available after dispatch.
Local Pickup
Local pickup is available by prior arrangement.
If you'd prefer to collect your order, please contact us through our Contact Us form before placing your order so we can confirm availability and collection arrangements.
Collection is by appointment only.
Delivery Delays
While we do our best to get every order on its way promptly, occasional delays can happen.
Weather conditions, public holidays, courier disruptions and peak shopping periods may affect delivery times.
If your order is taking longer than expected, please get in touch and we'll be happy to help.
Need a Hand?
Have a question about delivery, tracking or your order?
Simply complete our Contact Us form and we'll get back to you as soon as possible.
Contact Us